We have already passed
Training of managerial skills, production of restaurant desserts, accommodation section management, English conversation in hotel operation and much and much more – are the courses, which we have planned for you and which we are greatly looking forward to. On this website you can see a list of courses and details of training sessions which we have already completed … soon you will find more and more of them...
Dealing with business cases
January 2012
Our businessmen have completed a course in business coercive techniques, negotiation with clients and business partners, various persuasive methods, mute the negative emotions of the clients and cultivating relationships with business partners. The course was lectured by an expert businessman in the field of hospitality, who captured very precisely what our sales team needs to improve.
Adobe Photoshop
December 2011
Working with graphics is fun but also useful. Our Marketing Specialist, who often works with graphics, took part in course Adobe Photoshop basic.
Major amendments to Labour Code
December 2011
Czech law is often complicated jungle, where, however, i tis worth being well informed . We equipped our Personnel Manager with a machete to delve into the jungle with enthusiasm and find out what's new in the Labour Code.
Human resource management - interpersonal skills
November 2011
It is said that working with people is challenging. Our Personnel Manager passed a course on interpersonal skills focused on the importance of personnel management, search and selection of new employees, assessment interviews with employees.
Profit & Loss Statement
November 2011
Our economist learned how to interpret financial statements in accordance with the Uniform Systems of Accounts, including key indicators commonly used in hotels.
Travel expenses
November 2011
The course focused on practical problems and changes arising partly from valid legislation dealing with travel expenses and partly from the practice of companies.
Shusi and Shasimi
November 2011
Our cooks led by master of the Japanese cuisine, Mr. Peter Lambert, learned how to prepare sushi and sashimi of the highest quality. That they learned a number of practical tips we will soon experience in our Triton Restaurant. Part of the course was also for our traders and service staff who have a different, but not simpler task - to promote the delicates.
World Travel Market
November 2011
Number of seminars focused mainly on innovations in the field of tourism, the forecasts of its further development, company social responsibility and approach to the environment of companies operating in tourism, new technologies and methods of online promotion, the use of social media for PR and TripAdvisor as a tool for sale of accommodation vacancies.
Tangible and intangible assets
November 2011
Our accountant got summary information on how to account and treat tangible and intangible assets.
Etiquette
October 2011
Who introduces his wife first to his business partner? What determines whether the client will return to us or not? What to wear for an important business dinner and how to tie a knot? Most of that we knew, something we needed to practice and something was news. Anyway, conducted by Messrs Ladislav Spacek and Petr Studenovsky the course was very interesting and informative.
Creative business strategies and tactics
October 2011
How to create inventive business strategies by new means of communication with end customers? And how to use social media to sell the hotel capacity and get ahead of the competition? These two questions are not easy to answer. If the same method is used by all, than we could hardly talk about kreativity. More and more people use social media in common their everyday life, so it is good to keep up with the others.
Sales Excellence
October 2011
The course focused on current topics - online promotion of the Czech Republic and our hotel and new opportunities for direct sales promotion of hotel capacity. Who does not follow the new trends in promotion, that person helps to his / her own competitors ...
Working with teams: training of sociomapping and TPA
September 2011
Did you know that the team can be also “sociomapped”? Our GM knew it and decided to improve that skill. He learnt (among other things) how to use software tools to analyze, visualize and create team profiles, especially on the basis of any psychometric or corporate data.
Team Communication
September 2011
Our colleagues practiced on a 1-day training in effective team communication. They gained awareness of their own assumptions of communication, more understanding of the importance and benefits of effective communication and enhanced their ability to actively listen to diverse partners. In their own words, "training was interesting and beneficial, and we learned something about ourselves and our colleagues.”
Internship in Norway
June 2011
Preparation and presentation of the Norwegian national cuisine, fish specialties and other delicacies.
Housekeeping
June 2011
History, present and future vision of housekeeping, necessary changes in content and insight into this issue over time, what is today taken for granted as the norm, what a luxury and to what extent it corresponds to reality.
Social network for bars and restaurants
May 2011
Another member of our sales team has become more acquainted with the nature of social media Facebook and Foursquare.
Top tips for optimising direct online sales
May 2011
Strategies for Mobile, Social Media and Reputation Management - Be mobile; Local Search Engine Marketing; Reputation Management; Top tips for optimizing online sales; integration of social media or modern work practices reservation department.
Effective communication HR (part II.)
May 2011
Types of nonverbal communication, the power of first impressions, differences in body language of men and women, barriers in communication and how to work with them, a typology of conflicts, promoting effective communication techniques, and training management of conflict situations.
OTAs - Friends or Enemies
May 2011
Online promotion of the Czech Republic, the application of game theory model in hotel operations, a new direct-sales promotion and accommodation - all led by experienced professionals.
Current issues of labor law in 2011
April 2011
Our HR Manager drew practical advice on labor law and information about the novels of laws that covers this issue.
Upselling, cross-selling
January, April 2011
The course was aimed at improving of sales techniques, improved sales and communication skills to achieve higher average prices, which ultimately lead to higher total hotel revenues.
Internship in France
April 2011
Our Food and Beverage Manager was sent on 3-day internship to Cognac in France to take a closer acquaintance with the production process and suitable conditions for storage of high quality Cognac.
Sommelier certificate
April 2011
Being a good sommelier is a gift from God, some like to be able to cook a delicious meal or make perfume. It takes a good sense ... but what is talent without hard work. Our two colleagues attended an extensive course which was organized by the Czech Association of Sommeliers. Both have been working as sommeliers for many years and now they crowned their huge experience with the certificate.
Spring in the Adria Hotel - change management
March 2011
The entire hotel passed adventure program, subtitled "to feel berger at work". The best definition of this program is a passage of the invitation: "We will work together and be inspired by visions that changed the world. We want consider and form common values of our hotel together. We want that common work had brought benefits to employees and guests. We believe that creation of such values is important to be done together and must be lived, not mandated. So we invite you to an inspiring meeting with a sole objective. To form our hotel as a place that will be rewarding for both guests and emploees.“
Bartending Course
March 2011
How to prepare and clean up the bar, how to mix a delicious drink, something about the ingredients for mixing cocktails and a how it is important that the bartender was a real personality.
The application of VAT in 2011
March 2011
Our colleague from Accounting dep. passed a course on current national and European legislation on VAT.
Hotel and social networks in practice
March 2011
How to communicate with the world through Facebook and Twitter in a funy and interesting way. How to create attractive content that will attract fans, how to incorporate work with social networks in our working day – that all our colleagues form sales team learned.
Tax Rules
February 2011
The aim of this workshop was to familiarize with the new terms of tax administration, focusing on issues and possible first experience with the new law.
PC courses
February-August 2011
MS Office 2010 under the baton of experienced teachers.
Pilsner Urquell Training
January 2011
An exhaustive tour of brewery connected with tasting of beer before the filtration and interesting lecture on beer technology gave by Vaclav Berka.
First Aid Course
December 2010
Many people face to face with the need to provide first aid grapple with the uncertainty of how to help. 30 employees of our company passed training in first aid to avoid such situations.
Accrual accounts, creation of reserves
November 2010
Another finacial training - this time focused on accrual accounts and creation of reserves.
Dealing with client and guests
November 2010
To cope with conflict is not always easy and manage it so that both sides were satisfied is even harder. Our colleagues who are in daily contact with customers and clients went through a training on how to deal with clients in difficult situations and find mutually beneficial solutions.
Transactions in foreign currencies
October 2010
This course was aimed at valuation of items denominated in foreign currency, accounting for receivables and payables, foreign currency accounts, cash and checks in foreign currency.
Coaching as a leadership development technique
October 2010 - April 2011
The director of our company, Mr. Karel Doubek, currently attending an extensive training in coaching people. At the end of this long run (do not worry to use the word marathon) is a person capable of gradual steps and different coaching techniques to motivate subordinates to achieve goals.
Language courses
September 2010 - July 2011
Just few of us can say they know a foreign language at a level that there is nothing to learn anymore. Therefore, we welcome the opportunity to start language courses in September 2010. We will attended courses of English, German, Russian and Spanish.
Skills of good buyers
September 2010
To sell something is not easy nowadays. Therefore, salespeople are trained in various sales techniques and persuasion of potencial customers. We want to be equipollent partners to those trained vendors. Our colleagues participated in training of basic and key business negotiation. They acquired healthy habits in the negotiations leading to a mutually satisfactory conclusions.
Diagnostic-development program
September 2010
The objective of the program was quite ambitious - to map the potential of individuals in relation to the position they held, to analyze the basic personality characteristics and skills and show them a possible way to further personal and professional development.
Communication skills and couching for HR officers
August 2010
Types of interviews used in the work of an HR officer, presentation skills, bargaining, moderating discussions and workshops, couching in practice, employer´s obligations in the labour-law relationship, HR officer´s obligations in keeping documents, an employee´s personal file – all of these are topics of trainings undergone by our HR officer.
Advanced bargaining
August 2010
To have a commercial spirit is a gift from God. These skills can also be trained to some extent. Our colleagues have participated in the training on team and group bargaining, manipulation in bargaining, coping with one´s own emotions in bargaining and experienced various non-standard situations in bargaining.
Stress Management
July 2010
Managers – they are lucky! They have a lot of money and an interesting job...However, have you ever noticed that they have their calendar full until October? That they are looking at their watch when speaking with you? That they are responsible for how we perform our work? Quid pro quod, isn´t it? Fortunately, there are courses on stress management. It is important to be able to identify the sources and causes for stress, understand its consequences and draw the knowledge and skills necessary for coping with stress.
Teaching skills
June 2010
It is said: “He who knows, knows, he who does not know, teaches.” But it is not so simple with the teaching. To learn how to teach to raise the interest of an audience and at the same time to convey necessary information is a fiddly job...Unifying the methodology of training and developing teaching skills, communication and presentation before students, modern teaching techniques – this knowledge will help our colleagues who will shortly become teachers in their fields of expertise in our company to tackle this task.
Efficiency of marketing campaigns – what you do not measure, you do not control
June 2010
The system of planning and evaluating marketing activities on an example from practice, creating a media plan, measuring the effect of a campaign and many other useful tips on how not to throw money down the drain for non-efficient advertising!
Project management
June, July & August 2010
How to plan and implement difficult, usually single events, which need to be implemented within a required term and with the planned costs, so that the set goals are attained.
Corporate Facebook and Twitter in practice
May 2010
Ways to use social networks for corporate marketing. How to connect company web page with social networks? How to deal with crisis situation? Our Marketing Specialist has now a good command of that all and even more.
Hotel and Restaurant Software
April 2010
Participants learned to use all functions of our hotel and restaurant software. It may help them to work with the system more effectively. For many the course was just a brush-up but as they say: “Repetition is the mother of wisdom...“
Creative writing
March 2010
It is not easy to write a catchy text. Our Marketing Specialist learned to write corporate texts attractive for the potential readers.
Competitive price in precarious times
March 2010
Video-conference lead by Dr. Cathy Enz from Cornell University was focused on achieving of higher hotel occupancy with respect to present world crisis and general breakdown of tourism. |
